familyhouse

At FamilyHouse, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the website includes:

1.1 Personal Data

Personally identifiable information, such as your name, email address, telephone number, and home address, that you voluntarily give to us when you register with the website, sign up for our newsletter, or when you choose to participate in various activities related to the website. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the website.

1.2 Derivative Data

Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.

1.3 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase a subscription or make a donation. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor.

1.4 Data From Social Networks

User information from social networking sites, such as Facebook, Instagram, Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

• Create and manage your account
• Send you a newsletter with family-related content
• Email you regarding your account or order
• Fulfill and manage purchases, orders, payments, and other transactions related to the website
• Increase the efficiency and operation of the website
• Monitor and analyze usage and trends to improve your experience with the website
• Notify you of updates to the website
• Offer new products, services, and/or recommendations to you
• Perform other business activities as needed
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
• Process payments and refunds
• Request feedback and contact you about your use of the website
• Resolve disputes and troubleshoot problems
• Respond to product and customer service requests

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

3.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

3.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

3.4 Interactions with Other Users

If you interact with other users of the website, those users may see your name, profile photo, and descriptions of your activity.

3.5 Online Postings

When you post comments, contributions or other content to the website, your posts may be viewed by all users and may be publicly distributed outside the website in perpetuity.

3.6 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Retention

We will maintain your personal information for our records unless and until you ask us to delete this information.

5. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology.

Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

6. Third-Party Websites

The website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Children’s Privacy

We do not knowingly collect information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through the website. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us, and we will endeavor to delete that information from our databases.

9. Your Rights Regarding Your Data

Depending on your location, you may have certain rights regarding your personal information:

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Last updated: May 8, 2025